How To Deliver Excellent Customer Service Through Mobile Apps

We know that mobile is here to stay. As the trend continues to create online store, companies which create online store – have an opportunity to develop, from the ground up, customer-service strategies for mobile devices.

The good news is that when creating solutions that are tailored to mobile, companies have the opportunity to create platforms that are well thought out and customized to how users expect to interact with a brand or product. There is no shortage of options available for managing mobile apps, as there are plenty of them to incorporate in your store websites.

One of the best ecommerce platform, which uses some customer service mobile apps is BuildaBazaar – which helps it to deal with its customers better.

Qualaroo: helps in getting insights to improve your store experience by understanding what your visitors want. Qualaroo helps you convert traffic into customers. Uncover critical insights that help you reduce abandonment rates and increase revenue with conversion.

B’Alive: A live chat app which provides ticketing feature to manage your customer support more efficiently. Easy to install Live Chat widget, Integrated CRM features, Chat history for future reference, Complete statistics of visitors and customer analytics.

Kudobuzz: You can generate more reviews for your site through social media and our After Purchase Mail feature. With Kudobuzz smart SEO engine your reviews are optimized for search engines to raise the rankings of your products in search results.

Viralmint: Enhances your e-store with that helps you boost sales, improve website conversions, build engagement, increase brand visibility and much more. Helps in turning your website visitor into brand advocates through social marketing platform.

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