Since its inception in 2011, Infibeam’s very own ecommerce platform called BuildaBazaar has catered to more than 54000 clients. And one of the major reasons for Buildabazaar’s success story has been its Rewards and Loyalty Program. One of the most trustworthy ecommerce loyalty programs, this has been one of the major reasons behind its client list boasting of names such as The Mobile Store, Axis bank, Hidesign, V.I.P, Huawei, HDFC Bank, Tata Consultancy Services, and Crossword. It’s this flawless ecommerce agency service offered by this platform, which is targeted at converting its customers and channel partners to its brand advocates, that has made it this accomplished.
BuildaBazaar’s Loyalty Program includes everything from identifying their customers, communicating with them, offering their valuable customers ways to accumulate loyalty points, to eventually providing them a platform to redeem those points.
With the help of this program, Buildabazaar has been further able to understand the importance of engaging its customers in ways that include monetary, familial, and individual engagement, and work towards all this via its website, social media, outbound calls, SMS, IVR, various events, newsletters and so on – leaving absolutely no stone unturned.
And finally, BuildaBazaar definitely wins the game, with its Strong Technology Backbone that supports Automated Inventory allocations, more than 35000 pin codes, Real Time tracking mechanisms, Reverse Logistics, and a Dedicated Customer Service with 24×7 Call Center Facility, Call Recording Facility, and regular Feedbacks and Surveys.