Infibeam, an e-commerce platform – one of the most successful online marketplaces – saw its beginning in the year 2007, and hasn’t looked back since.
The reason that Infibeam has been host to the biggest brands of India, like The Mobile Store, Axis bank, Hidesign, V.I.P, Huawei, HDFC Bank, Tata Consultancy Services, and Crossword – is its flawless service which is targeted at converting its customers and channel partners to its brand advocates.
The year 2011 saw Infibeam launch it’s own ecommerce platform called BuildaBazaar for both startups and enterprise companies, and has since catered to more than 15000 clients. One of the major reasons for Buildabazaar’s successful venture has been its Rewards and Loyalty Program. As far as ecommerce loyalty programs go, BuildaBazaar’s is the one that you will encounter to be the most trustworthy, and hence the best.
The main objectives of BuildaBazaar’s Loyalty Program include identifying their customers, communicating with them, offering their valuable customers ways to accumulate loyalty points, and eventually provide them a platform to redeem those points. In turn, BuildaBazaar is rewarded with increased Loyalty and Business from its clients.
Understanding the importance of engaging their customers in ways that include monetary, familial, and individual engagement, Infibeam works towards this goal via its website, social media, outbound calls, SMS, IVR, various events, newsletters and so on – leaving absolutely no stone unturned.
With a Strong Technology Backbone that supports Automated Inventory allocations, more than 35000 pin codes, Real Time tracking mechanisms, Reverse Logistics, and a Dedicated Customer Service with 24×7 Call Center Facility, Call Recording Facility, and regular Feedback’s and Surveys – BuildaBazaar is definitely one of the top e-commerce agency service providers.